– How to Make Complains –
At any job, issues are bound to come up. From your coworkers to your company policies, not everything can be perfect all the time. So, what exactly should you do when you disagree with a company policy, or need to lodge a formal complaint about your annoying co-worker? So this article aims to guide you on how you can make complains and still being professional in the office.
Here are some points to note that will help you on how to make complains and still being professional in the office.1. Turn Complaints Into Requests
The first step to take when raising concerns in the work place is to talk to your direct supervisor. Despite any experiences you’ve had, bringing feedback to your manager; this is always the best way to start addressing your concerns.
In speaking to your manager you need to turn every complaint you have into a request. By doing this, then you’re creating a path instead of staying stuck in the mud and expecting someone else to get you out.2. Identify the Solution Ahead of Time
Before you walk into your manager’s office, it’s best to go in prepared with solutions. If you walk in with a long list of complaints and no proactive steps to take to solve them, you’ll end up sounding like a complainer.
If you have concerns, take some time to get clear on what they are and why they upset you, identify the problems and then come up with a possible solution.
Taking some time to prepare will allow you to be precise with your concerns and also help you to avoid saying anything too hastily.
Whether it’s changing the way you communicate with someone, or requesting a change in your schedule, coming to this meeting prepared will help your manager better understand how to help you.
Your manager may not be able to make it happen, but they will never know what you’re hoping to see happen if you don’t tell them.3. When to Take a Complaint Above Your Direct Boss
If your manager can’t help with the situation, or nothing gets resolved after your complaint is made, what steps should you take next? Try taking the request to the person’s boss, or to your manager’s supervisor.
Then, if the issues continue to be ignored or unresolved, you can go to human resources.
I have heard of many examples of people feeling they are not treated justly by their boss (or their boss being unreasonable or speaking in nasty tones) and issues with a fellow employee.
If there are still issues, I would recommend consulting with an employment attorney and learning if the grievances are valid.
Also, it depends on what the issues are: Are they personal, such as age discrimination? Or is it an issue with a boss or another employee? Or treatment by another employee?4. Make an Agreement With Your Boss
If you want to ensure your complaint gets the attention you feel it deserves, the best way to keep this conversation professional and between you and your manager is to come to an agreement on how to best handle the situation.
When you approach your boss with your request, ask him/her if they will look at it and get back to you.
Agreements are far better than expectations because they represent a dialogue, where expectations are just something we place on someone whether they want it or not.”
If your boss agrees to look into your request, make sure you ask for a date that you can both agree to that the issue can be resolved by.
But, if it’s a more serious issue, such as sexual harassment or illegal actions, you will want to have this resolved within a shorter time period, if not immediately.5. Don’t Be Afraid to Issue a Complaint — You’ve Got This!
Though making a complaint at work can feel intimidating, approaching the issue in a professional manner will help you reach a resolution.
I think that the biggest difference between a complaint and constructive feedback is that constructive feedback is solution-oriented.
Everybody needs to vent now and then, but make sure that the person you’re complaining to is the right person.
Let small frustrations about scheduling, slightly annoying coworkers or not-so-fun tasks out during conversations with friends and family, not your boss.
If you have a bigger problem to address, don’t be shy about addressing it with your manager — you’re both here to make your team better!
I hope this article was informative, do well to use the comment box if you have any other questions regarding how to make a complains and still being professional in the office.
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